Say Tay LLC Policies

Returns/Exchanges:

For sanitary reasons, there are no refunds or exchanges for lashes.

Order Processing Time:

Please allow 1-2 days for your order to be processed.

Shipping:

Orders are shipped out Monday through Friday. Orders placed on Friday after 12 p.m. are shipped out Monday.

 Lashes Not Received:

Your lashes should take no more than 10 days to arrive. If you did not receive your lashes you must email (xolashcollection@gmail.com) within 7 days after expected delivery date. Please provide your name, date, and order number in email.

 Tracking Number Not Received:

Tracking numbers are not provided with free shipping orders. If you did not receive a tracking number and you have paid for shipping, please email us at "xolashcollection@gmail.com". Please provide your name, order number, and date.