Say Tay LLC Policies
Returns/Exchanges:
For sanitary reasons, there are no refunds or exchanges for lashes.
Order Processing Time:
Please allow 1-2 days for your order to be processed.
Shipping:
Orders are shipped out Monday through Friday. Orders placed on Friday after 12 p.m. are shipped out Monday.
Lashes Not Received:
Your lashes should take no more than 10 days to arrive. If you did not receive your lashes you must email (xolashcollection@gmail.com) within 7 days after expected delivery date. Please provide your name, date, and order number in email.
Tracking Number Not Received:
Tracking numbers are not provided with free shipping orders. If you did not receive a tracking number and you have paid for shipping, please email us at "xolashcollection@gmail.com". Please provide your name, order number, and date.